Membership Executive

Are you ready to revolutionise the veterinary experience? Our client, a forward-thinking company based in Putney is seeking a dynamic Membership Executive to join their team. With a focus on creating seamless and joyful experiences for pets and their owners, this role is pivotal in driving membership growth and retention across their innovative veterinary clinics.

• Salary: £30,000 - £35,000 yearly
• Uncapped incentive plan for achieving membership targets
• Hybrid working

The Role:
As a Membership Executive, you will:

• Drive new subscription membership sales alongside your manager
• Identify innovative strategies to attract new members within a local 2-mile radius
• Launch outreach initiatives to boost local community engagement
• Collaborate with brand ambassadors for lead generation
• Manage and maintain the clinic's prospective member waitlist
• Foster strong relationships with existing members and manage retention activities
• Organise tours, open days, and events to increase clinic footfall
• Serve as a consistent contact for members, ensuring smooth membership journeys
• Track and report membership metrics to refine strategies
• Work closely with clinic and HQ teams to unify customer communications

The Candidate:
The ideal Membership Executive will have:

• Over 2 years of experience in membership sales and management
• Proficiency in CRM platforms like Freshsales, Pipedrive, or Hubspot
• A passion for delivering exceptional member experiences
• Exposure to high-growth startups or membership businesses
• Experience in hyper-local marketing or subscription models
• Excellent communication skills and a persuasive, personable nature
• The ability to manage multiple projects and work both independently and as part of a team

The Package:
The Membership Executive role offers:

• Annual salary of £30,000 - £35,000
• Uncapped incentive plan for achieving membership targets
• 25 days annual leave, plus your birthday off after one year
• Salary Sacrifice Workplace Pension Scheme provided by Nest
• Opportunities for growth within a world-class team
• Regular company social events
• A secure, well-funded, and growing business

Our client is transforming the veterinary industry by offering a membership model that prioritises convenience and quality care. With beautifully designed spaces, cutting-edge technology, and a commitment to personal service, they are dedicated to providing an exceptional experience for both pets and their owners.

If you're a motivated and enthusiastic individual with a passion for membership sales, this Membership Executive role could be your perfect fit. Join a company that values innovation, teamwork, and a people-first culture. Apply now and be part of a growing, dynamic team!

If you have experience or interest in roles such as Membership Manager, Sales Executive, Customer Relationship Manager, Marketing Executive, or Community Engagement Specialist, this Membership Executive position could be an excellent opportunity for you.

IND SLS Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy.