Role: IT Field Service Engineer
Location: Swindon Office – Area: Southwest, Wales, Midlands
Salary: £30,000 - £35,000, Car Allowance, Profit Share
We are looking for an IT Field Service Engineer for a national trade retail group. Your primary responsibility is installation, maintenance and troubleshooting of all core IT equipment (including networking) based at Profit Centres, Service Centres and Credit Offices to ensure they can trade without concern. This role is field based, and requires you to provide appropriate assistance, advice, and support to internal customers. You will visit remote Profit Centres based on a defined schedule and provide reports from each. The field service engineer will participate in completing service desk tickets as assigned by the Service Desk manager.
What are we looking for:
- Experience working in a similar role.
- Excellent knowledge of Microsoft Operating Systems and Applications.
- Fundamental networking knowledge.
- Printers and Print Management.
- Payment service and PDQ installation.
- Mobile Phone setup and management.
- High level of technical skills around printing, terminals, laptops.
- Basic knowledge of all key infrastructure elements.
- Full Driving License and car