Account Manager

Are you a driven Business Development Manager looking to make a significant impact in recruitment sector? Our client, a leading supplier of temporary workers to the care industry, is seeking a dynamic individual to spearhead their business development efforts. This is a fantastic opportunity to join a growing company and play a pivotal role in expanding their client base.

The Role:

As a Business Development Manager, you will:

• Lead the business development function, initially in a hands-on capacity.
• Utilise third-party telesales support to generate leads.
• Convert leads into paying clients and manage the onboarding process.
• Develop and grow the business development team over time.

The Candidate:

The ideal Business Development Manager will have:

• Proven experience in business development for a temporary recruitment agency.
• Exposure to the social care sector is highly desirable.
• A tenacious attitude, with the ability to see leads through to client onboarding.

Our client is a prominent supplier of temporary workers to the care sector. They are dedicated to providing exceptional service and support to both their clients and workforce. The company is committed to growth and innovation, making it an exciting place to work for those passionate about the care industry.

If you are a proactive Business Development Manager with a passion for the care sector, this role could be the perfect fit for you. Take the next step in your career and join a company where you can truly make a difference.

If you have experience or interest in roles such as Sales Manager, Client Relationship Manager, Account Manager, Business Development Executive, or Recruitment Manager, you might find this Business Development Manager position particularly appealing.

Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy.

Are you passionate about customer service, providing exceptional levels of client care and looking for an exciting new opportunity? An award-winning law firm with over 400 staff based in offices across the UK currently has opportunities for exceptional Customer Service Advisors to join the team.

Offering a salary of circa £25,000 plus benefits including on target quarterly bonus, the option to buy and sell holidays, company pension, sick pay, life assurance, employee assist program plus much more. You would be joining one of the most respected law firms in the UK, recently ranked in the Best Workplaces for Wellbeing for Large Organisations 2023.
This is a hybrid role, you could work from the Sheffield or Birmingham office full-time or split your week working from the office and remotely after successful completion of training period.

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The Role
You’ll be the first point of contact for clients, providing excellent service in every interaction through all communication channels made via the Contact Centre. You’ll be joining a small team of around 30-60 colleagues. You’ll be dealing with a variety of calls, so you’ll need to take ownership of all queries and provide guidance and support with this.
Responsibilities will include…
- Answering internal & external client calls & digital enquiries for all areas of the firm
- Treating all calls confidentially and complying with Data Protection regulations
- Adapting to rotate across departments within the Contact Centre based upon client demand
- Supporting clients to get the relevant support they require either directly or supporting them to reach the right area of the firm to help them.

This is a great chance for confident individuals to utilize their excellent customer service skills in a high-volume call centre environment. To ensure you are an expert on all services you’ll go on a comprehensive induction programme and will be supported by your colleagues to help you succeed.

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The Candidate
- Previous experience working in a Contact Centre, perhaps working within legal services, financial services, insurance
- Significant experience in a customer service/client services background
- Confidence in handing difficult and sensitive conversations, excellent listening and questioning skills
- Strong IT skills, and a good understanding of Microsoft Office programmes
- Good communications skills, both written and verbal

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The Package
Salary circa £25,000. You'll also get the following benefits with the role:
- A huge number of well-being initiatives to encourage positive mental health both in and out of the workplace
- Flexible working options to make sure that you’re fully supported to work the way that best suits you
- On target quarterly bonus, the option to buy and sell holidays, sick pay, life assurance, employee assist program

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The Company
A highly respected and award-winning law firm in the UK, providing legal help and support for over 170 years. They are proud of their values and offer a huge number of well-being initiatives to encourage positive mental health both in and out of the workplace.

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Interested? If you think you're right for this Customer Service Advisor role, then click the 'Apply Now' button, send us your CV and we'll consider you for the first round of interviews. Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy.

We're looking for a talented Registered Manager to work for our client.

They want to recruit a natural leader with a background in supporting people with learning disabilities and experience of managing a residential care home for people with learning disabilities.

If that's you, and you can demonstrate the ability to work with and support people with learning disabilities, then you could be exactly what they're looking for.

Please note: In this position you'll be required to work at weekends and occasionally cover on-call in unsociable hours. Full details of how this will work will be revealed at interview.

The Role:
As the Registered Manager you'll report to the Area Manager and will be primarily responsible for the health, safety and well being of 6 adults with learning disabilities for a home based in East Markham.

You'll also be tasked with the following:

• The day to day operation of the care home, ensuring all daily records and personal files are kept up-to-date
• Positively contributing to the development of an efficient care team
• Holding regular health and safety meetings with staff
• Accessing and organising a wide range of social and recreational events both inside and outside the home
• Conducting annual personal development reviews and supervisions with all members of the care team
• Ensuring the staff ratio is in line with legislative requirements
• Identifying training needs and develop the relevant knowledge, techniques and skills
  
  The Candidate:
  The ideal candidate for the Registered Manager role will have demonstrable, relevant experience of managing a residential care home for at least 2 years and have experience of working with people with learning disabilities.
  
  It's also really important that you possess an NVQ level 5 in leadership and care or be working towards it.

You will also need to be the following:

• A good leader
• Highly organised
• Able to put other individuals first
• A good knowledge of CQC and all their procedures

Does that sound like you? If so, we'd love to see your CV.

You'll need a full driving licence to be considered for this position, so please do not apply if you do not have one.

You could be perfect for this opportunity if you have previously worked as any of the following: Care Manager, Service Manager, Deputy Manager or as a Registered Manager.

The Package:
Basic salary: Upto £41,000 basic + excellent benefits

The Company:
They are a company who provide support and education to young people with learning disabilities, and as a business they've been around since 1977.

They're a company that people want to work for because they have a great reputation for providing quality care, supplemented by a fantastic training program and opportunities to progress.

Interested? If you think you're right for this Registered Manager role, then click the 'Apply Now' button, send us your CV and we'll consider you for the first round of interviews. Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy.